𝒗𝒖𝒛𝒒𝒐𝒓𝒊𝒎™ is operated by Guangzhou Yingrui Chuan Network Technology Co., Ltd.

We offer a curated selection of designer-style bags for everyday use and personal expression.

We aim to show each bag accurately. Color can appear slightly different because of screen settings and lighting, and measurements may vary slightly.

Minor variations in color, texture, or finish can occur and are not necessarily defects. If you believe your bag has a fault, send us your order number and clear photographs so we can review it.

Check the individual product page for its images, description, dimensions, materials, and available options. Contact us if you need more information before ordering.

Compare the listed dimensions, carrying options, and product photographs with how you plan to use the bag. Our customer care team can help with a specific product question.

Orders are generally processed within 2–4 business days. During busy periods, processing may take up to 5 business days.

Any applicable shipping charge is displayed at checkout before you place your order.

Estimated U.S. transit time is 10–15 business days after dispatch. Processing time is additional, and delivery estimates are not guarantees.

Dispatch locations can vary by order. Your shipping confirmation and tracking information provide the most useful details about your specific shipment.

When tracking is available for your shipment, we send the tracking details to the email address provided with your order after dispatch.

Carrier updates can take time to appear. If tracking remains unchanged or you need help, contact service@vuzqorim.com with your order number and tracking number.

Check the delivery location, nearby areas, and anyone who may have accepted the parcel. Then contact the carrier and email us your order number so we can help review the delivery details.

Contact us as soon as possible. We will try to help before fulfillment begins, but changes cannot be guaranteed once an order is processing or shipped. There is no cancellation fee for an order successfully canceled before fulfillment.

You may request an eligible return within 30 calendar days after delivery. The bag must meet the conditions in our Return & Refund Policy.

Email service@vuzqorim.com with your order number and reason for the return. Please wait for return instructions before shipping the bag.

We will provide the designated return address after reviewing your request. Do not automatically send a return to our registered business address.

For a change-of-mind return, you are responsible for return shipping. If the bag is damaged, defective, or incorrect, contact us first for the appropriate instructions.

We generally initiate an approved refund within 5–10 business days after receiving and inspecting the return. Your bank or payment provider may need additional time to post the funds.

Contact service@vuzqorim.com within 7 calendar days of delivery. Include your order number, a description of the issue, and clear photographs of the bag and packaging where relevant.